Terms and Conditions

Terms and Conditions for Vivid Powder Coating & Metal Works, LLC

Effective Immediately,

Welcome to Vivid Powder Coating & Metal Works, LLC. 

By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or engaging with our business.

1. Quotes and Pricing

~ WE HAVE A NONE NEGOTIABLE $150 LABOR MINIMUM.

~ WE OFFER PICKUP/DELIVERY, RATE DETERMINED PER ADDRESS. 

~ A FEE OF $75 DOLLARS WILL BE APPLIED FOR VEHICLE STORAGE

~ DEPOSITS ARE NON REFUNDABLE

~ YOUR APPOINTMENT WILL BE CANCELED IF PAYMENT IS NOT MADE WITHIN 48HRS AFTER RECEIVING YOUR INVOICE

~ IF YOUR APPOINTMENT IS MISSED BY NO FAULT OF OURS YOU WILL BE RESCHEDULED FOR THE NEXT AVAILABLE APPOINTMENT

~ ALL PARTS MUST BE PICKED UP OR DELIVERED NO LATER THAN 3 BUSINESS DAYS AFTER BEING NOTIFIED OF COMPLETION. A $10 DAILY STORAGE FEE WILL BE APPLIED AFTER THIS TIME.

    •    Sight-Unseen Quotes: Any quote provided without physically inspecting the item is an estimate. Prices are subject to change if, upon inspection, the condition of the item is different from what was initially described.

    •    Disclaimer: Outsourcing to Third-Party Vendors

At Vivid Powder Coating, certain services or materials may require outsourcing to third-party vendors. While we carefully select and work with trusted partners, we are not responsible for delays, cost changes, or issues resulting from third-party vendors. if cost for outsourced items increase, we will inform you promptly. Prices are subject to change to reflect the actual cost of goods or services procured for the completion of your project.

    •    Paint Removal and Issues: If additional time and labor is needed for proper preparation of said part or parts, we reserve the right to adjust the price accordingly. You will be notified of any such changes before work proceeds.

2. Payments and Transactions

    •    Payment Terms: A deposit of 50% of total cost is due at time of pickup or drop off and to hold your Scheduled appointment, the Full remainder of your payment will be due upon pickup or as outlined in your invoice or contract. We accept payments through Cash or PayPal(vividpc2013@gmail.com). (IF A CREDIT/DEBIT CARD, PAYPAL OR CASHAPP ARE USED A 5% SERVICE FEE WILL BE ADDED PLEASE INCLUDE THIS WITH YOUR DEPOSIT) IF FINAL PAYMENT IS MADE WITH ANY OF THE THREE ABOVE PAYMENT METHODS 5% WILL BE ADDED AGAIN).

    •    Cancellations: If you wish to cancel an order after work has begun, you will still be responsible for the costs incurred up to that point.

    •    Refunds: All sales are final. No refunds will be issued once the service has been provided, except under certain circumstances at our discretion.

3. Customer Expectations

    •    Service Availability: While we strive to provide services in a timely manner, we are not responsible for delays caused by unforeseen circumstances, including supply chain disruptions, equipment failure, or third-party delays.

    •    Liability for Errors: We do our best to ensure the accuracy of information on our website, including pricing and product details. However, we are not responsible for typographical errors or inaccuracies. Prices and availability are subject to change without notice.

    •    Inspection and Acceptance: Upon delivery or completion of services, it is the customer’s responsibility to inspect the item(s) for defects or issues. Any concerns must be raised within 24 hours of receiving the finished product.

4. Copyright and Intellectual Property

    •    Ownership of Work: Vivid Powder Coating & Metal Works, LLC retains the rights to all designs, processes, and proprietary methods used in providing our services. Any unauthorized reproduction, distribution, or commercial use of our intellectual property is strictly prohibited.

    •    Use of Photos: We reserve the right to photograph completed projects and use those images for promotional purposes, including on our website and social media, unless otherwise requested in writing by the customer.

5. Customer Behavior

    •    Prohibited Conduct: We do not tolerate unlawful behavior, hate speech, harassment, or inappropriate conduct, either in person or through our online platforms. We reserve the right to refuse service to individuals who engage in such behavior.

    •    User Account Disabling: We reserve the right to disable any user accounts associated with harmful or unlawful behavior, including spam, promotions, or breaches of our policies.

6. Changes and Modifications

    •    Policy Changes: We may update these Terms and Conditions at any time. Any changes will be posted on our website, and by continuing to use our services, you agree to be bound by the updated terms.

    •    Service Modifications: We reserve the right to modify or discontinue any services offered, either temporarily or permanently, without notice. We are not liable for any damages arising from such modifications or discontinuation.

7. Limitation of Liability

Vivid Powder Coating & Metal Works, LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of business, profits, or data.

8. Governing Law

These Terms and Conditions are governed by the laws of the state of South Carolina. Any legal disputes will be resolved in the courts of Richland County, South Carolina.

9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Vivid Powder Coating & Metal Works, LLC

201 Columbia Mall BLVD Suite 245B

Columbia, SC

Vividpc2013@gmail.com

803-509-3665

By engaging with Vivid Powder Coating & Metal Works, LLC, you agree to these Terms and Conditions.